Call Center Consulting

Call Center Training and Consulting Solutions

Call Center consulting solutions for increasing associate performance and company profits while reducing employee turnover.

Dave, author of the bestselling books, “Motivating without Money” and “Motivating with Sales Contests” has been interviewed and published by international sales and call center journals and magazines for his industry thoughts, ideas and techniques. He is considered an expert in the call center arena by colleagues worldwide for his creative compensation and incentive programs, innovative employee recognition solutions and motivational game plans.

With over 25 years of Call center corporate leadership roles in industry leaders including USA Today, Boise Cascade Office Products, Saks 5th Avenue, and Waste Management, along with global private consulting, Dave helps Call Center teams with:

  • Start-Up Operations
  • Training /Employee Development Programs
  • Creative Compensation Plans/Incentive Programs
  • Proven Employee Recognition Techniques
  • Employee Retention Strategies
  • Recruiting and Hiring Techniques
  • Productivity Goals/Standards, Benchmarking and Measurement
  • Innovative motivational game plans

1 Day Call Center Motivational Injection  |  CLICK HERE to learn more.
2 Day Call Center Motivational Treatment  |  CLICK HERE to learn more.

Be sure to CLICK HERE to see what others are saying about Dave’s Call Center expertise.